We will nurture a corporate culture where –
- and "One For All -- All For One" philosophies are the way of life.
We will have fun building a great company together. This will be an exciting adventure for all of us, a journey that is marked with many milestones of personal and professional accomplishment.
Tailored Management is a customer-driven company--a company that recognizes that its real assets are satisfied customers, all of whom expect to be treated as valued individuals.
Every time we touch a client or associate in person, by phone, or in written communication, we are evaluated by that person. In seconds, we have the opportunity to enhance relationships, to build trust, and to create satisfied customers.
We will meet our goals to increase market share and to become a true "Workforce Partner" through increased customer satisfaction. We will accomplish this by recognizing and enthusiastically seizing each opportunity to create a positive image and to deliver exceptional customer service.
To that end, it is the commitment of each Tailored Management partner and associate to:
- Not just meet the customer's expectations, but exceed their expectations.
- Not just to be competent, but to become connected.
- Not just to do it fast, but do it now.
In addition, we will show respect and concern for our customers by listening to them. We will take responsibility. We will not only walk our customers through the problem, but also walk them through a solution. We will pay attention to the basics and to the details. We will remember that our reason for being a company is to service the needs of our customers.