![]() We have been fortunate to have operated small businesses for over 15 years. We feel blessed to have owned and operated a successful multi-million dollar business with over 150 employees. One of the best lessons we have learned in business is that no matter how much revenue you have coming in, it is always smart to review cost-saving options. Why? Because the time to mend the roof is when the sun is shining. You never know when the market will tighten up and you never know when business will slowdown unexpectedly. In order to survive the lean times you must put away extra in the good times. Unfortunately, with payroll, taxes, expenses, etc...this is easier said than done. It helps when you keep costs low. Sometimes you have to think outside the box and implement cost-saving ideas that are different than typical operating procedures. And of course it is essential that these cost-saving measures don't negatively impact the bottom line or productivity. Below, we discuss several cost-saving initiatives that are aimed at using technology to accelerate goals. These accelerators can be implemented into a business relatively easily. Traditionally, businesses with a physical location have operated with significant costs. Overhead includes office space, phone systems, supplies, networks, furniture, utilities, etc. In a nutshell, business locations are expensive to run and present more risk for the business. We're not saying a physical location is a bad thing, as many times it's a necessity. But is it possible to have less space or no space at all? Is it possible for an associate to work from home or the road? With the tremendous advancement in technology over the last 10 years, we can now realize a work environment that is pc-based, that can be replicated anywhere with an internet connection. What needs to happen to have a mobile workforce? Well first, we highly recommend paying for performance and clearly defining responsibilities and tasks to ensure you are getting desired results. Depending on the job responsibility, you may be able to hire contractors. Conversely, when you have an associate that works in your office, you have increased wage pay (minimum wage applies), increased furniture, office supplies and toner, phone bill usage, and square footage that must be paid no matter if the associate produces or not. So, is it a good idea to have associates work from home? In order to answer that question, one must ask, what is the purpose of an office? Let us sum it up...an office is a physical location where associates go to be managed, get assignments, collaborate with co-workers, use equipment, sit at desks and hold meetings. Sound about right? So if you aren't providing these services, is it the associates responsibility to cover the items? Well, that is up to you. We recommend providing an environment where you consistently retain talent. The great news is you can have a remote employee with unlimited phone calls and long distance, unlimited meetings with automatic meeting notes and minimal office supplies and equipment for less than $100 per month per associate. Chances are, your expense of having them in your office would be at least 10 times that amount. Here's some other things to think about... How will you conduct meetings?
How will you handle faxes and incoming phone calls?
How will you handle outgoing phone calls?
How will you handle collaboration and task management?
How will you get marketing materials and business cards to your staff?
Why shop for a computer at one of those expensive retail outlets?
Why waste gas and time driving to the local store for inflated prices on office supplies, equipment and furniture?
Ever wish you had a stamp and that you didn't have to drive to the post office to get one?
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